Case study · Small business · AI
AI automation for day-to-day operations
Small businesses lose hours to scheduling calls, answering the same questions, and hunting for internal information. The aim is to hand that routine work to AI while people stay in control.
At a glance
Who it’s for: small business owners and teams
Timeline: ongoing since April 2025
Services: AI agents, chat assistants, and company-wide assistants
Agency involved: SuperCharge AI
- 50+
custom AI assistants built by Ben to date - 3
kinds of assistant: scheduling, support, and company knowledge
The problem
The same small jobs eat the day: booking calls, answering questions customers ask every week, and digging through folders for a policy or a price. None of it is hard. All of it takes a person away from work that needs them.
What we built
- AI agents that handle call scheduling, so customers can book without back-and-forth email.
- Chat support assistants that answer common questions from the business’s own information.
- Company Jarvis, a private company-wide assistant trained on each business’s own documents and processes.
How people stay in control
- Each assistant works from the business’s own approved information.
- Anything unusual is handed to a person instead of guessed.
- Owners decide which tasks go to AI and which stay human.
The result
Routine scheduling and support run automatically, and teams get answers from their own information without digging through files.
Not sure where to start? Take the 3-minute AI readiness quiz or read 5 tasks small businesses can hand to AI.
Next step
Want to hand routine work to AI?
Tell us which tasks eat your week on a free 20-minute call. We’ll tell you honestly which ones AI can take.